We believe that a great partnership is built on a foundation of clarity, transparency, and mutual trust. Our collaborative process is designed not only to deliver outstanding technical results but also to provide you with absolute peace of mind at every step of the journey.
This is our roadmap, refined by experience and the spirit of Kaizen, to turn your vision into reality in the most effective and seamless way possible.
We understand that trust must be earned through action. The first phase of our process is designed for you to experience our capabilities directly and with complete safety.
Every great project begins with a deep understanding. We start with a detailed discussion to capture not just the technical requirements, but to truly understand your business goals, challenges, and expectations. This foundational step ensures we can act as a true extension of your team.
We are confident in our reputation. If you need it, we are happy to connect you with our long-term clients who are willing to take a call and share their direct experience working with us.
For your complete peace of mind, we offer a small-scale trial project for one week, completely free of charge. This is your opportunity to experience our quality, speed, and professional workflow firsthand, with absolutely no risk. We are confident the results will speak for themselves.
We are always ready to sign a Non-Disclosure Agreement (NDA) from this very first step to ensure your intellectual property is protected at the highest level, reflecting our professionalism and utmost respect.
Once you are fully confident in our capabilities through the pilot project, we embark on a long-term partnership, guided by a transparent process.
Following a successful pilot project, we will finalize the terms of collaboration and contracts with full transparency. Immediately after, a detailed Project Kickoff meeting is held to align the entire project teams from both sides on goals, timelines, and deliverables.
To ensure absolute clarity before any major work begins. The kickoff meeting is a crucial step where we align on every detail, setting a solid foundation for a smooth and successful project.
A dedicated team is formed and begins project execution. During this phase, communication is a top priority. We establish your preferred communication channels (email, chat, video calls) and maintain regular progress reports, ensuring you are always informed.
With our dual-shift model, we’re available during your business hours for real-time communication. You’ll also get access to our Client Hub to track project progress in real time.
The goal of this phase is to move beyond a single project, aiming for mutual growth and a long-term collaborative relationship.
We present deliverables at each milestone for your review. Our process for handling feedback (redlines) is transparent and systematic, ensuring all your comments are accurately incorporated and that the final product is progressively refined.
A transparent and collaborative review process. We view your feedback not as criticism, but as a vital part of the Kaizen spirit, helping us refine the work to perfection together.
Our relationship doesn’t end when a project is completed. We hold regular meetings to gather your feedback on our collaboration process. These insights are invaluable data that help us apply the spirit of Kaizen, continuously improving so that our partnership on future projects becomes even more effective.
To build a long-term partnership. The feedback from these sessions directly shapes our future processes, ensuring our collaboration grows stronger and more effective over time.
Our process is powered by a robust “engine”: a unique culture purposefully built to pursue excellence.
We understand that quality without speed is meaningless. That is why we continuously invest in the most advanced tools, from detailed QC checklists to using AI to write custom AutoLISP tools, which automate processes and accelerate progress while ensuring absolute precision.
Our culture is one of “courage to fix mistakes.” When an issue arises, we don’t prioritize assigning blame; we focus on finding the root cause within the process to improve. Team members voluntarily assess their KPIs and create 5C reports, turning every error into a valuable learning asset for the entire system. This spirit of accountability and continuous learning is the foundation of our sustainable quality.
We understand that sometimes, nothing replaces a face-to-face conversation. To build the strongest long-term partnership and the deepest understanding, if you wish, we are ready to fly to meet you directly at your office or send a team for on-site training, just as we have successfully done with our close partners in the United States.
Our process is not just designed for efficiency; it is designed to create meaningful impact. Every step of our collaborative roadmap is guided by our “5-Star Impact” ethical compass, ensuring that the project’s success is also a collective success for the entire ecosystem.
When you engage in our process, you are not just executing a project. You are co-creating meaningful legacies with us.
We understand that choosing an outsourcing partner is a significant decision that requires deep trust and understanding. Below are the answers to some of the most common questions our partners have when they begin their journey with AXA Engineers, categorized by topic for your convenience.
If you have any other questions, please do not hesitate to contact us directly.
During the pilot week, you can assign us a specific task from one of your current projects (e.g., detailing a small area, processing a few redline sheets…). The goal is for you to directly evaluate four factors: Quality, Speed, Communication, and Understanding.
We understand that change is an inevitable part of design projects. When a change request occurs, we quickly assess its impact on the timeline and budget (if any) and communicate transparently with you to agree on the path forward.
The Client Hub is designed to be extremely user-friendly. It is an exclusive platform that we provide completely free of charge to all our partners.
Our Project Manager is your single point of contact and is ultimately responsible for your project’s success, ensuring your requirements are understood and executed precisely.
After each major project or on a periodic basis, our Project Manager will proactively schedule a “Review & Improve” meeting with you to gather feedback, making our next project together even more efficient.
